set issue security permission while creating issue

[Ayush Pathak]

why i am getting this this error that user doesn't have set security permission in jira software

[Jack Brickey · Accepted solution]

Hi @Ayush Pathak , based on the info provided I would say that the user does not have set issue security permissions. Can you check under project settings > permissions - set issue security? Also, based on the title of the post it may suggest that someone made the issue security required on create.

[Ayush Pathak]

how to remove that required.

[Ayush Pathak]

@Jack Brickey hey please let me know how to make that optional on create. I need to resolve this ASAP.

[Jack Brickey]

Well here is the thing, generally when you set up an Issue Security scheme for a specific issue type you are doing so to restrict users from viewing issues. So I would ask if issue security is required for the issue type and if not then remove. If it is required then the users that should not have access to the issue type should be using different issue types.

[Ayush Pathak]

@Jack Brickey please guide me on how to remove that step by step as I am new to jira

[Jack Brickey]

Are you the only admin? Did you mistakenly add issue security or is it possible another admin did this?

please familiarize yourself with this article - configure-issue-security-schemes 

[Ayush Pathak]

Nope I have not done may be another admins but again this article has lot of things i am not getting what exactly should i do?

[Jack Brickey]

I think you need to chat with other admins before you undo something they have put in place. I can't say for sure but it seems to me that someone has incorrectly set up an issue security scheme that should be removed. The previous article should explain how to remove an issue security scheme.

[Jack Brickey]

Hi @Ayush Pathak , did you get the issue resolved? If so please let us know the solution.

[Ayush Pathak]

@Jack Brickey I still have not found who made these changes even after asking the group. its causing the big problem.

[Jack Brickey]

Then I would disassociate the security scheme from your project as mentioned in the link above (image below). You can leave the scheme in place as it may be associated to other projects or delete it altogether.

[Ayush Pathak]

@Jack Brickey Only 4 issue security schemes are there which is not associated with this project.

[Ayush Pathak]

@Jack Brickey Is that possible we connect on meet for you to know the exact issue It would be really helpful.

[Rebekka Heilmann _viadee_ · Accepted solution]

Hi @Ayush Pathak 

could you provide a screenshot from the message? At what point does it pop up?

How does the Screen and Field Config look like for that project? Could it be that Issue level Security is set as required but not visible on the Screen?

If it pops up after creation the default Issue Security Level might be set in the background and the Creator isn't part of that level?

[Ayush Pathak]

[Jack Brickey]

I am surprised that issue security is configured for Bug Issuetype. I would speak with all admins as to why this has been done.

[Ayush Pathak]

@Rebekka Heilmann _viadee_ 

[Rebekka Heilmann _viadee_]

Nothing to add here - @Jack Brickey said it all ;) 

You'll need a Jira Admin to check why Issue Security is required in the first place and if the permission can be changed for that user (group).