Recovering jira cards that have been deleted

[Andrew Prowse]

I'm trying to recover what's been described as 'permanently deleted' Jira Cards. 

I really need these cards for auditing purposes, so it's highly stressfull.

Any help would be amazing! 

Thanks so much. 

[Daria Kulikova_GitProtect_io]

Hello @Andrew Prowse ,

Unfortunately, as it has already been mentioned there is no possibility of restoring deleted issues unless you have a backup done before the deletion.

Hovewer, maybe, this article will be useful: https://gitprotect.io/blog/jira-issue-recovery-guide-how-to-restore-deleted-issues-in-jira/ 

Regards,

Daria

[Yuliia_Borivets__SaaSJet_]

Hi @Andrew Prowse 

It's not possible to find and recover a deleted card. There is no "recycle bin" in Jira.

You can only take some actions to prevent losing deleted issues in the future (backups or add-ons). More info here: https://community.atlassian.com/t5/App-Central-articles/Jira-Cloud-How-to-restore-deleted-issue/ba-p/2254580

[Prachi Bolar]

Hi Andrew,

Welcome to community :)

I'm afraid to  that  currently there is no audit log for the deleted issues event in the Jira application.

. However, there is  a feature request in place to have audit logs in place for the deleted issues which can be tracked here 

• JRACLOUD-59371 – Provide an Audit Log for Deleted Issues in JIRA.

You can check out the workarounds provided in the feature request for the same.

Thank You,

Prachi

[Victor Law]

Hi @Andrew Prowse

Deleted Jira issues cannot be restored unless your team generates and stores a backup locally.

I would strongly suggest you and your team create a backup regularly with the native Jira backup or the third-party backup solutions.

• Native Jira Cloud backup: https://support.atlassian.com/jira-cloud-administration/docs/export-issues/
• Revyz Data Manager: https://marketplace.atlassian.com/apps/1228694/revyz-data-manager-for-jira-backup-restore-sandbox?hosting=cloud&tab=overview
• Rewind: https://marketplace.atlassian.com/apps/1226389/rewind-backups-for-jira?hosting=cloud&tab=overview

Thank you.