Renaming a New Sprint not working

[Haseeb]

I am trying to update the name of the Sprint but it's not working. It does nothing on clicking the Update button. I have checked the console, there is an error. Please fix it as soon as possible.

Browser: Chrome

Version: 88.0.4324.150 (Official Build) (64-bit)

[Haseeb · Accepted solution]

Finally, the issue has been fixed, I can rename a Sprint now but you need to hit refresh to see the change (looks like its a temporary fix).

[Giada Carminati]

Yes, it looks like a temporary fix, but at least it works.

[Linda Rasmussen]

I just entered a ticket - https://getsupport.atlassian.com/servicedesk/customer/portal/48/PCS-29281

[dave]

Same problem. I was able to work around it by creating a new sprint using the Jira Cloud app for Android. renaming seems to work in the app too.

[Linda Rasmussen]

I tried from my Jira app (iOS)and it worked.  So it's a work around until they get it fixed. 

[Jack Brickey]

All, this needs to be raised to Atlassian support. The Community is mostly made up of users like you and I. Atlassian Support does not actively monitor this forum.

[Mariana Nascimento]

It's not working for me too. Please, we need a solution. 

[Randy O_Neal]

It appears Atlassian fixed this overnight.  Yesterday afternoon, when I clicked "Edit Sprint", nothing would happen.  This morning, it started working again...

[sean.henry]

Until this is fixed, here's a console hack:

NOT ADVISED UNLESS YOU KNOW WHAT YOU'RE DOING.

On your backlog screen, inspect the sprint to get the sprint id and update the URL param string. The sprint name can be 30 characters long.

WHERE "XXXXX" = your sprint ID

Update sprint name:

GH.Ajax.put(url: "/sprint/XXXXX", data: { name: "Sprint Name Here" } } )

Update sprint goal:

GH.Ajax.put(url: "/sprint/XXXXX", data: { goal: "Sprint Goal Here" } } )

Note, this was only discoverable since the JS is not minimized or obfuscated.

[sean.henry]

comment updated above

[Daniel Mello]

Same issue here... weird, weird, weird...

[Marek Rupala]

Same problem. 

[Aparna Agarwal]

same here, tried renaming a sprint today and nothing happens on clicking the update button. no error thrown, nothing. 

[ibrahim]

Fix this urgent bug immediately please

[Jack Brickey]

the incident is being actively investigated - https://jira-software.status.atlassian.com/incidents/07tntd6l8738 

[Jack Brickey]

according to the latest update I just saw - https://jira-software.status.atlassian.com/incidents/07tntd6l8738 

[Saul Alexander Mata Velasquez]

Same problem. 

[Wayde Wyatt]

Same problem. 

[Chellie Esters]

I'm having the same issue. Please help!

[Paula Remez]

Same problem!!!!!!!!!!!!!!!!! We can't update names on non active sprints

[azuviria]

-

[Fred Deichler]

@azuviria - I don't think that you are helping the situation

[Patrick Aupin]

Same problem. This is brand new. I update sprint name everyday.

No error. Just the update button that does nothing

[Fred Peckham]

Same Problem. And yesterday (2/11/2021) we were able to Update the Sprint goals. Not today.

[Mary Wilson]

We ran into the the same this morning.  The answer here about using the api worked like a charm.  But we shouldn't have to do that.  Anyone have a support ticket number we can like?

[Habib Azam]

https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-635938

[Linda Rasmussen]

We have the Premium level so maybe it's restricted?  I also just entered it and it might not have "officially" hit their system yet as a ticket until they Investigate.  I did reference the link to this Community post in my ticket so they can come over here and see how many are having the same issue.

[Gavin Clarke]

Thanks for creating the support ticket. I upvoted your issue. I can say it's not a premium feature and I have used this for a fair few years. When I have been reading up on this today I noticed this feature has had intermittent issues for a few years now and has been fixed a couple of times. Looks like something has caused a regression. I'm looking forward to seeing a response.

[Linda Rasmussen]

Leonardo De Almeida commented:
Hello Linda,
This is Leonardo from Atlassian.
We are currently facing an incident where it is not possible to edit the Sprint's name or goal if the sprint has not started yet.
That's currently being worked on already.
Apologies for any inconvenience.
Best regards,
Leonardo A.
Atlassian Support | Cloud

[Maria Kazartseva]

Same problem

[Fernando Saavedra]

Same problem here

[Deleted user]

Same here

[Ярослав Старшевский]

Same problem

[Gavin Clarke]

same here

any news?

[Michael Salazar]

Same here.

[Habib Azam]

Same here, please fix ASAP