Restrict Cloning to specific Users

[Peter Jaques]

In our JIRA instance I would like to globally restrict the ability to clone issue tickets but then give the permission to specific users.  What are the steps needed to accomplish this setup?

[Ismael Jimoh · Accepted solution]

Hi @Peter Jaques 

Can you check the Bobswift clone plus add-on as this can be used to restrict the option for cloning issues?

The problem here is clone issue shares the same permission as Jira create issue.

Hopefully, this helps a bit.

Regards

[Amulya Akula {Appfire}]

Hi @Peter Jaques,

We are from the BobSwift support team and would like to inform you that we have created a support request SUPPORT-4625 on your behalf in our portal.

Request you to signup to the portal and let us know so that we can make you the reporter and will be able to access the ticket.

Please find the below link to signup to the portal: https://bobswift.atlassian.net/servicedesk/customer/portals/1

Since it is a known issue. We are currently performing a feasibility analysis towards a fix. We have an existing improvement request JCPP-1295: https://bobswift.atlassian.net/browse/JCPP-1295 with our development team. Please feel free to vote and add yourself as a watcher to the ticket so that you can get all future updates.

Note: If you are unable to access the request or vote for it, please review this link.

Thank you again for bringing this issue to our attention. If you have any questions, please let us know.

Regards,

Amulya Akula

[Peter Jaques]

Thanks for the response.  I will track JCPP-1295.