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Right to delete the tickets with Admin rights

Yiquan Sun
Yiquan Sun July 22, 2021 edited

Hello, 

 

I have an JIRA-account from my company and I am Site-Admin. But I can't delete the JIRA tickets (either story or tasks). Can anyone help me about this? Why?

 

Thank you so much in advance.

 

Best regards, 

Yiquan

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Attila Bódis
Attila Bódis
Contributor
July 22, 2021

Hi Yiquan!

Check, if you have the Delete Issues permission in the project where you want to delete issues.

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Attila Bódis
Attila Bódis
Contributor
July 22, 2021

image.png

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Yiquan Sun
Yiquan Sun July 23, 2021

Solved, thank you !

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Mohamed Benziane
Mohamed Benziane
Community Leader
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July 22, 2021

Hi,

 

In order to delete issue, you need to modify the permission scheme use in the project.

https://confluence.atlassian.com/adminjiracloud/permissions-for-company-managed-projects-1001823931.html

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Yiquan Sun
Yiquan Sun July 22, 2021

Thank you for your reply. How can I modify?

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Mohamed Benziane
Mohamed Benziane
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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July 22, 2021

You need to have the jira admin right then go to your project > project setting> permission scheme and edit it

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Yiquan Sun
Yiquan Sun July 23, 2021

Solved, thank you

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