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Self Sign-up does not appear to work in Jira Cloud

Michael Dennis
Contributor
August 1, 2016

This question is in reference to Atlassian Documentation: Enable self sign up

I've followed the instructions in this https://confluence.atlassian.com/cloud/enable-self-sign-up-744721636.html

And it does not appear to work.  I was expecting a "Create Account" option to show up.  The only option appears to be the reset password option which does not have a create an account option.  What am I missing?

Thanks,

Michael

2 answers

0 votes
Chris Dunne
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February 28, 2017

Same here. Did you find a solution?

I suspect all accounts on your site need to be converted to Atlassian accounts before this will become functional.

 

 

0 votes
Michael Dennis
Contributor
August 15, 2016

2 weeks no reply, any ideas?

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