Summary : you must specify the summary of the issue

[Clariza Bergeron]

I have added the "Summary" to the screen and still getting the prompt and can't use to create issue. 
How to deal with this?  TIA

[Trudy Claspill · Accepted solution]

There are two possibilities I can think of.

1. You have a second, custom field that has been created that is also named Summary, but the one that is required is the original, system-defined Summary field.

2. There is a Validator in your workflow that has placed a requirement on the Summary field which your entry is not meeting, or the Validator is actually checking a different field entirely and incorrectly says "Summary" in the error message.

Check each of those and let us know what you find.

[Clariza Bergeron]

You are my savior!!! There was indeed 2 summary, but the funny thing is when I go to custom field, I can only see 1 summary. I found the other summary at the view field configuration. 

Thank you so much! 

[Trudy Claspill]

There would be only one listed in Custom Fields because only one of of them is a Custom Field. The other is a System Field. Custom Fields lists only the custom fields. It does not list the System fields.

Another way to find out if there is a System field and a Custom field with the same name is to go to the Advanced Search screen, use the JQL input option, and start typing the name of the field. Jira will show you fields that match the name you are entering.

[Juan Felipe Garcia Carreño]

Hello everyone!

I have the same problem, but I do not need the summary field in the create issue view. It does not appear as a field in the screen, but it gives the same error.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

>I do not need the summary field in the create issue view

That's not true.  You need the (system) summary field on the create issue view because you need the humans to give the issue a summary.

[Trudy Claspill]

@Juan Felipe Garcia Carreño 

I see that you have a field called "Title" on your screen.

I am guessing that for you the Title field is the summary for the issue.

However, Jira has a built in requirement that you use the Summary field for that purpose. Jira itself minimally requires that you provide an entry for the Summary field. Jira does not allow you to make the Summary field optional.

Are you working with Jira Cloud or Jira Server/Data Center?

In the Configure Fields pop-up, if you select "Where's my field?" and search for Summary, what is the response?

[Juan Felipe Garcia Carreño]

You are right, it's just better if I use the Summary system field for the Title. Thank you.

[Amanda Culver]

OMG - Jira's Error Messages !

So, My own gotcha was that I'd specified a screen (attached to *Create* operation) that didn't have the 'Summary' field on it !

Same Error - different stupidity !