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System admin permissions

Collista Lewingdon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 28, 2023

I am attempting to bulk edit some issues in a project but have come across an issue. I am system admin and org admin. Jira is telling me that I do not have permissions in more than one error and I am at a loss as to where to look to see why this is happening. Any idea?2023-06-28 07_17_07-Bulk Operation - Jira.png2023-06-28 07_17_33-Bulk Operation - Jira.png

3 answers

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1 vote
Answer accepted
Collista Lewingdon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 28, 2023

Well, I figured it out. For some reason the system is not allowing me to add the system admin group to the project as admin and giving access. I had to add myself as a admin to the project and I was then able to access everything normally. 

1 vote
JM Perrot
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 28, 2023

Hello @Collista Lewingdon

Are you added in each concerned projects ? If yes do you have all required permissions in these projects ?

Can you check your global permission ( Global settings -> Global permissions) and your project permissions in each affected projects by bulk change)

In global permissions you need to have the "Bulk change" permission but I think this one is ok.

In project settings you need the right to delete issues and to edit issues, to move issue (if you want to change project for these issues), to transition issue (in addition to close and resolve issue issue for green statuses )

 

Regards,

 

JM

0 votes
Fredrik Dahl
Contributor
June 28, 2023

Hi @Collista Lewingdon

Even though you are a ORG you will need correct permissions for the project.

If you go to the Project and then in the left hand menu select Project Settings -> Permissions

Make sure you have the correct permissions here to i.e. Link Issues would be one of the permissions you are lacking. Especially make sure you have the Edit Issues permission.

Depending on how the permission scheme looks you might need to add yourself to a group or a project role.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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