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Task under epics in next generation board not showing up in classic board

Jens Gyselinck
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February 3, 2020

I just ran into an interesting issue with next-gen boards on Jira cloud.

For our company we need different product backlogs, aggregated on to one board for a team to work on. 

We have set up our different products into next gen projects. Each of them has their own backlog. Since we don't have a team per product yet, we created an aggregated classic board, which uses a filter to select tickets from different products/projects.

When looking at the results of the filter I see all of the required tickets, but when I then go to the board that uses this filter all of the tickets that have an Epic as parent are gone.

When using the same workflow with 2 classic boards this issue does not exist. Is there a way around this? 

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SITTER Adrien
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February 3, 2020

Hi @Jens Gyselinck

This is a known issue of Jira Cloud, you can vote and watch the issue here:

https://jira.atlassian.com/browse/JSWCLOUD-17987

If you use a Kanban board (and note a scrum board) there is a workaround:

https://community.atlassian.com/t5/Next-gen-questions/Next-gen-issues-on-traditional-board/qaq-p/1256883

Sincerely,

Adrien

Jens Gyselinck
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February 3, 2020

Thanks, Adrien!

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