Trouble with starting JIRA

I'm trying to clear up how to make a plugin.

I'm following instructions at https://developer.atlassian.com/jiradev/jira-platform/guides/other/tutorial-adding-menu-items-to-jira and stuck on step 3. I'm starting atlas and it starts ok, but when i'm opening JIRA home page (i.e http://atlas-laptop:2990/jira) in browser I recieve message "The requested source is not available". Also, when i'm trying to open Tomcat home page (http://atlas-laptop:2990) i recieve an empty screen without any message.

Can someone help me to clear what's problem about?

14 answers

1 vote

I'm having the same problem - but for Confluence, not JIRA. I'm also getting the console output:

[INFO] [talledLocalContainer] INFORMATION: Server startup in 12276 ms
[INFO] [talledLocalContainer] Tomcat 8.x started on port [2990]
[INFO] confluence started successfully in 727s at http://WKS25:2990/confluence
[INFO] Type Ctrl-D to shutdown gracefully
[INFO] Type Ctrl-C to exit

I'm already waiting for several minutes for something more to appear but it won't happen. Accessing the url mentioned above just gives me

HTTP Status 404 - /confluence/

type Status report

message /confluence/

description The requested resource is not available.

I've also tried using different ports and disabling the firewall. Since the message is coming from Tomcat 8.x I doubt that the firewall is a problem here.

Do you have any ideas?

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Comment

1 vote

This seems to be an issue where JIRA still needs to load further before navigating to the page.

To explain further:

If I were to go to the localhost address (port 2990) immediately when the program outputs

[INFO] jira started successfully in 332s at http://mycomputer:2990/jira

[INFO] Type Ctrl-D to shutdown gracefully

[INFO] Type Ctrl-C to exit

it would return this:

HTTP Status 404 - /jira/
type Status report
message /jira/
description The requested resource is not available.

For me, it runs successfully if I wait a few more minutes for the output below to also appear:

[INFO] jira started successfully in 332s at http://mycomputer:2990/jira

[INFO] Type Ctrl-D to shutdown gracefully

[INFO] Type Ctrl-C to exit

[INFO] [talledLocalContainer] 2017-07-13 09:37:15,390 Caesium-1-4 INFO ServiceRunner [c.a.j.p.h.service.ping.RefreshConnectionStatusJobHandler] Running RefreshConnectionStatusJobHandler...

[INFO] [talledLocalContainer] 2017-07-13 09:37:15,453 Caesium-1-2 INFO [c.a.j.p.h.service.connect.InstallGlancesJobHandler] Running InstallGlancesJobHandler...

[INFO] [talledLocalContainer] 2017-07-13 09:37:15,453 Caesium-1-2 INFO [c.a.j.p.h.service.connect.InstallGlancesJobHandler] There is no link to HipChat, no need to install glances.

[INFO] [talledLocalContainer] 2017-07-13 09:37:40,082 ForkJoinPool.commonPool-worker-1 INFO [c.a.j.cache.soy.SoyCacheWarmer] Warmed 41 soy module(s) in 36896 ms, 0 module(s) were not present or disabled, 0 failed.

[INFO] [talledLocalContainer] 2017-07-13 09:37:41,927 Caesium-1-3 WARN [c.a.a.c.hash.reader.RemoteHashingInstructionsReader] Unable to read remote instructions with key 'uid.onewayhash'.

[INFO] [talledLocalContainer] 2017-07-13 09:37:41,927 Caesium-1-3 WARN [c.a.a.client.hash.BcryptAnalyticsEmailHasher] No instructions for hashing could be found.

[INFO] [talledLocalContainer] 2017-07-13 09:37:44,443 Caesium-1-1 INFO [c.a.jira.i18n.I18nWarmer] Initialised i18n cache in 41257

[INFO] [talledLocalContainer] 2017-07-13 09:37:44,443 Caesium-1-1 INFO [c.a.jira.startup.CacheWarmerLauncher] Warmed cache(s) in 41257 ms.

[INFO] [talledLocalContainer] 2017-07-13 09:38:04,837 http-nio-2990-exec-3 WARN - [webresource] the dependency "arrive" doesn't look like the key of the web resource and will be ignored.

...

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Comment

Hey josh,
I'm facing the exact same problem, and the last thing I see is


[INFO] [talledLocalContainer] Tomcat 8.x started on port [6565]
[INFO] jira started successfully in 343s at http://suha:6565/jira
[INFO] Type Ctrl-D to shutdown gracefully
[INFO] Type Ctrl-C to exit

How long should I wait for the other output?

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Comment

plus, I usually see one of the outputs, it's either the one with (Jira started successfully ...) or the one with the ( [INFO] ) thing...

but never both.

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Comment

1 vote

Hey Alexander,

Alright, I gave this a go on my Windows 7 machine and it did work but I noticed a few things:

Windows firewall popped up and I had to tell it to allow java through.
The default IE version installed on my machine was not compatible with JIRA 7 so I used Chrome to view it.

So, I was wondering - are you using a browser other than Internet Explorer and have you checked your firewall to ensure it's not blocking java?

Let me know how you go.

Thanks,
Mel

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Comment

1 vote

Threre are no errors in terminal.

[INFO] [talledLocalContainer] INFO: Server startup in 39001 ms

[INFO] [talledLocalContainer]Tomcat 8.x started on port [2990]

[INFO] JIRA started successfully in 123s at http://atlas-laptop:2990/jira

when i navigate to this page i get following message:

HTTP Status 404 - /jira/

type Status report

message /jira/

description The requested resource is not available.

Apache Tomcat/8.0.9

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Comment

0 votes

Thanks Alexander,

That all looks OK to me - I am going to give it a go on my windows 7 test machine just to make sure there's no bug.

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Comment

0 votes

ATLAS Version: 6.2.9

ATLAS Home: C:\Applications\Atlassian\atlassian-plugin-sdk-6.2.9

ATLAS Scripts: C:\Applications\Atlassian\atlassian-plugin-sdk-6.2.9\bin

ATLAS Maven Home: C:\Applications\Atlassian\atlassian-plugin-sdk-6.2.9\apache-maven-3.2.1

AMPS Version: 6.2.6

--------

Executing: "C:\Applications\Atlassian\atlassian-plugin-sdk-6.2.9\apache-maven-3.2.1\bin\mvn.bat" --version -gs C:\Applications\Atlassian\atlassian-plugin-sdk-6.2.9\apache-maven-3.2.1/conf/settings.xml

Apache Maven 3.2.1 (ea8b2b07643dbb1b84b6d16e1f08391b666bc1e9; 2014-02-14T21:37:52+03:00)

Maven home: C:\Applications\Atlassian\atlassian-plugin-sdk-6.2.9\apache-maven-3.2.1\bin\..

Java version: 1.8.0_101, vendor: Oracle Corporation

Java home: C:\Program Files\Java\jdk1.8.0_101\jre

Default locale: ru_RU, platform encoding: Cp1251

OS name: "windows 7", version: "6.1", arch: "x86", family: "dos"

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Comment

0 votes

Empty? Strange - it seems like something isn't starting up properly.

Can you tell me the output for atlas-version?

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Comment

0 votes

Hello, Melissa

When i try this command i can reach the home page, but it is empty.

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Comment

0 votes

Thanks Alex,

If you try the command atlas-run-standalone --product jira can you then access JIRA?

Cheers,

Melissa

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Comment

0 votes

Hi, Melissa

No, i cannot reach it via localhost.

OS is Windows 7.

Thanks for your reply.

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Comment

0 votes

Hey Alexander,

Can you tell me whether you can reach it via http://localhost:2990/jira ?

If so, can you let me know what OS you are using?

Cheers,

Melissa

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Comment

0 votes

Any errors in terminal when entering http://atlas-laptop:2990/jira ? atlas-run ended with

[INFO] jira started successfully in 134s at http://atlas-laptop:2990/JIRA

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Comment

0 votes

Also, navigating to http://atlas-laptop:2990/jira is the correct thing to do. Can you post more information about the error that you see when you navigate to that page?

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Comment

0 votes

Are you trying to make an add-on for Cloud or Server? The labels on this question suggest both however, you seem to be using the Atlassian Plugin SDK which is only for Server add-ons.

If you wish to write Atlassian Cloud add-ons then you should go to: http://connect.atlassian.com/

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HTTP Status 404 - /jira/

Apache Tomcat/8.0.9

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HTTP Status 404 - /jira/

Apache Tomcat/8.0.9

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