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Unable to add access as there are no default groups for JIRA administration

Unable to add access as there are no default groups for JIRA administration

Hi,

We have a JIRA Software Cloud site where we support our addons.

The site is available for public signup.

Recently our customers cannot sign up because they receive the error message: "Unable to add access as there are no default groups for JIRA administration".

Do you know why JIRA requires a default group for JIRA Administration?

Default groups (access-jira and jira-users) to access JIRA are configurecd..

Any idea how we could fix this?

Thank you.

5 answers

1 vote

The problem is being worked on https://jira.atlassian.com/browse/JRA-62479

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0 votes

This affects our customers too. I've raised a P1 ticket with Atlassian Support

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Hi. And here I have been trying to figure out what it was that I broke. So we wait..?

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Aha, I really should have searched here first and not just a general web search! Looks like they've rolled out a howler

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0 votes

Question on the same problem: Public signup failing: "Unable to add access as there are no default groups for JIRA administration.".

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