Using a variable as an additional field for creating an issue in Automation

[Dimitri Cools]

I've been developing Automation for some time now, but suddenly I 'm trying to do some fairly easy but I can't get it to work. I must be overlooking something obvious !

Summary of the logic:

- At creation of an issue, another issue is created in another project and linked.

- I created a variable from the projectkey & name from the triggerissue.

- this variable I want to use to populate a field when I create the linked ticket. (this field is required in the other project)

As you can see from the log, I print out the variable right before the Create new issue action..

My json:

{
"fields": {
"customfield_10080" : { "value": "{{CustRef}}" }
}
}

>>

error:  Specify a valid value for Customer (customfield_10080)

If I put the value hardcoded - pasted from the log, it works just fine.

Anyone has a logical explanation for this ????

[Dimitri Cools · Accepted solution]

OK, never mind.

After completely taking this apart and debugging it turns out that the issue was caused by a typo in the variable. And extra space wasn't visible in the log but does matter when using the value in a select field.