Xray Cloud storage limit

[Snow]

We just recently started using Xray Cloud for our test management and found out that there is a limit of 50GB in storage for Xray, mainly attachments in test steps and evidence in test executions. We do not see this limit in other test management tools such as Zephyr. We are on the Jira clould premium plan so our jira cloud storage is unlimited. I wanted to see if any other teams are having this same issue with Xray Cloud as I feel 50 GB is a very small limitation and how they are dealing with this. Our teams are not all completey onboarded to Xray at this time and our storage will continue to grow so this is definitely a concern going forward. I know XRay Enterprise is one more option with 500 GB but we are concerned this will also eventually run out.

[Huw Evans]

We've hit this as well and we're on an enterprise subscription. 

I'm gobsmacked that an instance with a small number of users is granted the same backing storage as a site with thousands of users. 

Annoyingly, when you hit 90% they put up a site wide banner stating that we've exceeded 90% and we should buy enterprise. 

Now we have a whole pile of stakeholder (some of them very senior) running around in a panic creating incident and escalating. None of billing or technical contacts received any warning notification. Just bang, here you go a nice banner so everyone can see. 

[Danny Mistry]

Our company has run into this problem too as we are now over 50 GB in attachment size in Xray Cloud. We are planning to migrate over to Zephyr Scale

[u919583]

Hello @Snow ! We are currently in the same situation. The 500GB limit is not useful to us since we handle a large volume. We are reviewing the possibility of migrating to another tool given these limitations. I am interested in knowing if the xray team received any possible solution. Thank you!

[Peggy Creek]

Hello @Snow , we have just encountered the same issue in having reached the limit of 50GB and now looking for other options.  The vendor has indicated that purchasing XRay Enterprise is the only option for increasing storage.  Interested if others have ideas of how to manage this?

[Trudy Claspill]

Hello @Snow 

That limit is set by the vendor of Xray Cloud. Refer to their documentation for more information:

https://docs.getxray.app/display/XRAYCLOUD/Storage

You will need to contact that vendor to discuss options for having more storage.

[Snow]

Hi Trudy,

I am aware that the limit is set by XRay. I wanted to open this question up on the community to see if anyone else has faced the same issue and how they are dealing with it aside from paying for more storage, which is again capped at 500GB and not unlimited which has a risk of running out again. Deleting off older attachments is also not very feasible as there is no bulk deletion offered for attachments. So I am looking for ideas to manage this aside from the upgrade to the 500GB option.

[Sergio Freire - Xblend]

Hi @Snow , if you a bulk deletion option/feature somehow, how would you envision it in a way that was acceptable for your org? Just to get some insights/ideas for the future.

[Snow]

Hi @Sergio Freire - Xblend , I would imagine to be similar to a jql search where we can pick and choose test cases/ test runs based on certain criteria.

[Philip Kroos - TEAM XALT]

Hi, have you figured out a solution on how to reduce the attachment storage via bulk delete or something similar?