We've integrated our Zeplin and Jira instances and connect our UX designs directly to our user stories. However, since yesterday, the block that usually contains the Zeplin screens is completely blank for all user stories and users. We've tried different users, clearing caches, reconnecting Zeplin, different browsers, and still, nothing works. Has anyone else experienced this issue? Below is a screenshot of a user story that had Zeplin screens attached but now just a blank space is shown.
Hi @Gittings Boyce Welcome to the Atlassian Community!
I see in the reviews section of this app (https://marketplace.atlassian.com/apps/1221529/zeplin-for-jira?hosting=cloud&tab=reviews) that the users are lately experiencing similar issues. Please reach out directly to the Zeplin support team - support@zeplin.io to get it resoled.
Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.
Get Certified! ✍️Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.