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account has been deactivated

Deleted user March 4, 2023

Hi when I try to log in to my other Atlassian account created by my university email   I got the message that my account has been deactivated how can I solve this problem?

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Blue Ridge Consultants
Blue Ridge Consultants
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March 4, 2023

Afternoon @[deleted]

There can be many reasons why your account is now disabled.  The admins could have set up SSO/2MFA and excluded you, someone could have actively disabled you, etc.  I believe your only option would be to reach out to the person or team that administers the Atlassian instance and see why the account was disabled.

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