disable prebuild reports like cumulative flow diagram, control chart, etc.

[Nico Ehrenhofer]

Our Jira system will be used by internal team members and external customers. Meanwhile the customers shall have view access, they should have no ability to see the prebuild reports. Is there a way to disable them? We use classic software project

[KAGITHALA BABU ANVESH · Accepted solution]

Hello @Nico Ehrenhofer ,

If someone able to view Boards. They can also able to view the reports on particular boards.

I think restriction is not possible for the "prebuild" reports.

For Server hosting some scripts available as few mentioned in community. May be Script runner can help you in this case. please check their documentation.

[Nico Ehrenhofer]

@KAGITHALA BABU ANVESH thank you for the reply. 

[Nico Ehrenhofer]

@KAGITHALA BABU ANVESH your answers suggests that if I block them from viewing the boards, this would help? How would I do that?

[KAGITHALA BABU ANVESH]

Project Permissions : Browse Project Permission.

If you disabled this means , users not able to see the project.

They can only able see issues , when you share they with keys /from email notification / dashboard gadgets.

Please rethink once again before proceeding with this.

Thanks

[Nico Ehrenhofer]

@KAGITHALA BABU ANVESH I am aware of this setting, but this would lock their access too much.

Thank you Nico

[Ray S]

If read access is required only, you could put the board on a dashboard and share it that way. Perhaps add a few additional relevant gadgets, if applicable. 

[Nico Ehrenhofer]

Hi Ray, not sure if I understand what you mean. So fare I understood that I can put only gadget's on a Dashboard, I am also not sure that use can have browse project permission but not able to access any Dashboard. Thank you

[Ray S]

The assumption i'm making here is that view access to the board for your external customers is for transparency purposes only and that they won't be clicking in to the issues. 

There is a gadget called 'Agile Wallboard Gadget', which i'm certain is out-of-the-box. You can add that to a new dashboard and provide the link to that dashboard only. Of course, if your customer clicks through to an issue they are going to see the whole jira interface, but this could be a good alternative for the non-curious if my assumption is true?

It's quite hacky, and not really ideal, but you could build a dashboard that would give your customer all the answers they were looking for so they didn't have to go searching through your reports, if that's the concern? 

Google 'Agile wallboard gadget' or 'jira dashboard' for inspiration

[Nico Ehrenhofer]

Thank you very much for the further detail. My customer needs to fully browse through the issues. They are very curious.

[Nic Brough -Adaptavist-]

To be able to see the charts, the users must be able to see the issues the charts are being generated from.  If they can see those, then they can work out what the charts show them for themselves.

So hiding the charts from your customers is pointless.  In fact, it's a retrograde step, as if they're interested, they'll focus in on the bits that matter to them and probably end up looking at the wrong thing.  It's better to let them see the charts you build, the information is less likely to mislead them.

[Nico Ehrenhofer]

Hi Nic, thank you for stepping. The pre build reports are a lot about tracking issue resolution performance. Meanwhile this might be a great thing internally, we don't want to give all the transparency externally.

Thanks

Nico