Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

how to change the resolution that was previously "unresolved" to "done" automatically

Achmad Rifki
Achmad Rifki December 28, 2022

how to change the resolution that was previously "unresolved" to "done" automatically when there is a transition to change the issue status to "done"

Answer
Watch
Like Be the first to like this
367 views

1 answer

1 accepted

1 vote
Answer accepted
Samuel Gatica _ServiceRocket_
Samuel Gatica _ServiceRocket_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
December 28, 2022

Hi @Achmad Rifki 

You have two options:

1- Update the resolution field using a Workflow post function "Update Issue Field".

Screenshot_2.png

 

2- Using Jira Automation 

Screenshot_3.png

 

Best regards

Sam

View More Comments
Achmad Rifki
Achmad Rifki December 28, 2022

ok @Samuel Gatica _ServiceRocket_  thanks for your answer.

 

cheers🍻

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.