Receiving push notifications but not email

[Paul Shustak]

A team member commented on an issue just now. I got a push notification in the Jira app, but no email.  I checked my notification settings and they seem fine (I am the reporter).  Any advice is appreciated. 

[Markus]

Hi Paul,

Do you receive emails for other activity from this Jira Cloud instance? Isolating if it's an issue with your email provider blocking the mail or if it's an application configuration issue.

A good way to test this is to have your admin dispatch an email from this link here https://{YourJiraURL}atlassian.net/secure/admin/SendBulkMail!default.jspa

If you're receiving emails from other events from that same Jira instance then that's a start in troubleshooting.