Reply fields not working on community.atlassian pages

Neill B
Contributor
May 11, 2023

I am trying to respond to Atlassian staff member's questions on threads, but the "Reply..." field doesn't initialise properly. For some reason they work on this page: https://community.atlassian.com/t5/Jira-articles/Check-out-6-usability-improvements-to-Jira-Software-Cloud-and-a/ba-p/2297967/page/3#M8715 when I click the text box, the grey example text disappears and the formatting buttons appear, and I can type and submit my comment. But on these pages:
- https://community.atlassian.com/t5/Jira-Software-questions/New-Issue-Creation-Page-FRUSTRATIONS-New-view-formatting-quot/qa-p/2138848
- https://community.atlassian.com/t5/Jira-articles/Changes-to-how-linked-issues-are-created-on-Jira-Cloud/ba-p/2234059
- https://community.atlassian.com/t5/Jira-articles/Retiring-full-page-issue-create-in-Jira-Cloud/ba-p/2206600
- https://community.atlassian.com/t5/Jira-Software-questions/How-to-stop-sidebar-popping-out-every-time-I-open-a-page/qaq-p/2345183

I click on a text box and the grey "Write a comment ..." or "Reply" example text stays there, I can type grey text with it but no Submit button appears.

can't send text atlassian2.png

can't send text atlassian.png

In particular I am trying to reply to @Arbaaz Gowher - if you can read this Arbaaz, thank you for replying to me, I am trying to answer you!

1 answer

0 votes
Arbaaz Gowher
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2023

Hi Neil, I greatly appreciate going the extra mile to reply to my comment from the other post. I read somewhere that you have webcam/microphone issues, so it'd be difficult to chat over a call. If that's the case, do you mind dropping me a quick hello at agowher@atlassian.com, and we'll continue our conversation there?

Thanks,
Arbaaz Gowher
Product Manager, Jira Cloud

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events