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Sandbox is not displaying Forms

simone.heil August 18, 2023

Hello,

In my Production environment (first picture) I can see in the Project settings under Issues "Forms". But not in the sandbox (second picture). 

I couldn't find a configuration for that. Am I missing something?

Thanks for your help!

Simone

 

image.png image.png

3 answers

0 votes
Phyllis C August 6, 2024

Just experienced the same thing and it is confirmed by Atlassian that it is something need to be manually enabled by Atlassian support.

0 votes
Florent Honoré August 5, 2024

I know it's an old thread but I stumbled upon it while searching for an answer. I did contact Atlassian and they were able to add Forms for my Sandbox extremely quickly. 

0 votes
Brant Schroeder
Community Champion
December 9, 2023

@simone.heil I would suggest submitting a support issue to Atlassian.  It might be something that they need to fix.  You could also check and make sure that all the apps are enabled in sandbox.

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