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Security levels for different employees based on geography

Daniel Baxley
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January 31, 2023

Hello! I've been tasked with adding security levels to our HR Jira portal, 

"I would like to look into to the possibility of adding some security levels to our People Support project in JIRA. For example,

"US HR is only able to see issues with “USA” as location. When our Payroll Specialist joins in August, I would like her to have access only to a certain issue type (not yet created) “Payroll”. Would this be possible?"

I cannot seem to figure out how I would go about this. I've seen how to configure security levels in general, but I am unsure as to how to do it for geographically based issues

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John Funk
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 31, 2023

Hi Daniel - Welcome to the Atlassian Community!

Configure your security levels as normal, then create an Automation rule that sets the value of the Security Level based on the value of the Location field. 

You probably want to use an Issue Created trigger, then add a Condition for Location = USA and then an action for Edit issue to update the Security Level field. 

You also probably want to use an IF/Then condition instead of the single condition, then you can add each location through the Elseif statements to set the value. 

Daniel Baxley
I'm New Here
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February 3, 2023

Thank you very much! :)

John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 3, 2023

You are very welcome!

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