Set customfield depending on value of another customfield

[Jesper Fransson]

I have a custom field called Estimated Price, which has three options.

1. [0-5000 USD]
2. [5000-50000 USD]
3. [>50000 USD]

What I want is the following Approvers field to be populated with a certain user depending on what option you choose for the Estimated Price custom field.

Is this something that's doable with a script-listener? 

Best regards, 

Jesper

[Mark Segall · Accepted solution]

Hi @Jesper Fransson - I see you're on Jira Cloud.  You can accomplish this with native Jira Automation:

• TRIGGER: Field Value Changed (Estimated Price)
• IF CONDITION: 

  • Estimated Price
    Equals
    "[0-5000 USD]"

  • ACTION: Edit Issue (Approvers)
• ELSE CONDITION: 

  • Estimated Price
    Equals
    " [5000-50000 USD]"

  • ACTION: Edit Issue (Approvers)
• ELSE CONDITION: 

  • Estimated Price
    Equals
    "[>50000 USD]"

  • ACTION: Edit Issue (Approvers)

[Jesper Fransson]

@Mark Segall Will this trigger when you're filling out the form? 

That's the end goal.

[Mark Segall]

You can change the trigger in my example to Issue Created to have it execute when the form is submitted.

[Jesper Fransson]

You can't have it trigger in real time on the issue event of a custom field changing value?
Like a listener. 

[Mark Segall]

Not natively, and I don't believe scriptrunner listeners work in Jira Cloud if this is the desired end goal. What is the use case for having it trigger immediately while the form is still in progress?  Is the expectation that these fields get pre-populated with a default value, but the user has the ability to override?  If that's the case, I'm not sure this is possible.

[Jesper Fransson]

I'll have to take that up with the scriptrunner support I reckon. 

The use case is that you shouldn't be able to remove or forget the user who needs to approve the issue, but you should be able to add more approvers in addition. 

[Mark Segall]

In that case, you could allow the user to select whatever approvers and then append that list with the desired defaults via automation after the issue has been created.

[Jesper Fransson]

That list would be too long, hundreds of possibilities. But thanks for your help! 

[Jesper Fransson]

Will this trigger when you're filling out the form? 

That's the end goal.