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Set date with lookup table and automation

Lana Kelly
Contributor
September 19, 2023

Hello,

More questions on automation lookup tables.

I am trying to create an automation that sets a due date based on a custom field duration chosen by the user.  The custom field is a single choice selector, and here is the automation I have so far.

Screenshot 2023-09-19 at 10.53.12.png

Screenshot 2023-09-19 at 10.53.28.png Screenshot 2023-09-19 at 10.53.37.png The audit log says that the get command isn't actually pulling anything, so there's something in the syntax I obviously don't understand.

Any help you could provide would be great, thank you!

1 answer

1 accepted

3 votes
Answer accepted
Tessa Tuteleers
Community Champion
September 19, 2023

Hi @Lana Kelly , 

A couple of things I notce without actually running the rule: 

  1. You need to call on your select field like this:
    {{issue.fields.Mitigation due}} -> use the actual name with spaces and all
  2. Your value is composed wrong: 
    {{now.plusDays(1)}} -> do not forget the "."

Please try these adjustments, it should work then. 
Hope this helps!

- Tessa

Lana Kelly
Contributor
September 19, 2023

Hi @Tessa Tuteleers 

Thanks so much for your help.  I had originally had the . but didn't have the space for the field part.  It worked perfectly once I added that.  Thank you!

It's so confusing, because some fields don't have the spaces (affectedVersion and dueDate, for example), so I was going off the documentation I could find.  Thank you again for your help!

Like • Tessa Tuteleers likes this
Tessa Tuteleers
Community Champion
September 19, 2023

Hi @Lana Kelly , 

those are jira fields (not custom fields), they often have a different notation, it is indeed confusing! 

If the answer helped, please mark it with "Accept answer", this way, other users having a similar question will find the solution faster. 

Have a great day! 

- Tessa

Bill Sheboy
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 19, 2023

Hi @Lana Kelly 

Yes, and...to Tessa's answer:

Smart values are name, spacing, and case-sensitive, and so it can sometimes be unclear what to use in rules for a field.  To find the smart value for a field, and if it is supported by rules, this how-to article can help.  Essentially you find an example issue with your field, call a REST API function with a browser, and then search for your field to find the smart value.

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Kind regards,
Bill

Lana Kelly
Contributor
September 19, 2023

Thanks @Bill Sheboy I'm sure that will come in handy in the future.  It seems I'm doing Jira configs every day!

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