Sharing dashboard problems

[Tim Arthur]

Created our first dashboard. Set permissions just as has been done on all filters. Staff can see individual filters but not the dashboard as a whole. Googled, and learned I need to set system global permissions too. They were already correctly set. What else can I check?

[Tim Arthur · Accepted solution]

Apologies for taking your time. Turns out, user had wrong dashboard #.

[Trudy Claspill]

Hello @Tim Arthur 

You have to share the Dashboard itself, in addition to sharing the Filters used by the gadgets in the Dashboard. Did you share the Dashboard?

[Tim Arthur]

Yes.

[Brant Schroeder]

@Tim Arthur Can you share a screenshot of the dashboard shared setting and what you have shared?    Are they not even able to see the dashboard or are they finding it but nothing is displaying?

[Tim Arthur]

I'll send a screenshot later of the message they showed, but in short it is a small popup that says they cannot access it.

[Tim Arthur]

[Tim Arthur]

[Tim Arthur]

Screenshot of no access is from a user that has org admin rights. Can see everything, just not this dashboard.