Team field from Advanced Roadmap not available for filtering

[Oscar Garcia]

Hi!

I am trying to build a filter (not using JQL) that allows me to filter issues based on the "Team" custom field that Advanced Roadmaps created...

The field show-up, but it is dimmed and it can't be choosen. Please see the screenshot:

Any ideas on why this happens and how to solve it?

[Hana Kučerová · Accepted solution]

Hi @Oscar Garcia ,

welcome the Atlassian community!

Have you already created some teams in the Advanced Roadmaps?

[Oscar Garcia]

Hi!

Impressive speed. thanks Hana!

Yes, a few:

[Hana Kučerová]

Great @Oscar Garcia .

Now, please, try to switch to basic search and use JQL:

"Team[Team]" = xxx

where xxx is id of your team.

[Oscar Garcia]

Hi,

I tried this:

project = TEP "Team[Team]" = 24058fd9-e0d1-4692-83af-a85c6d66199f ORDER BY Rank ASC

and got:

Error in the JQL Query: Expecting either 'OR' or 'AND' but got 'Team[Team]'. (line 1, character 15)

My Jira instance is not in production yet, so I can remove the Team custom field and add again, if that helps? same as with the Plan

thanks!

[Hana Kučerová]

Just change the JQL this way:

project = TEP AND "Team[Team]" = 1 ORDER BY Rank ASC

 ("AND" is missing in your JQL)

[Oscar Garcia]

Hey! it works great

project = TEP AND "Team[Team]" = 6 ORDER BY Rank ASC

and it shows me the two issues I have assigned to team 6...

Any idea why it does not work via non-JQL?

[Hana Kučerová]

I believe because the Team field is non-standard and not supported yet (hopefully will be)...

[Oscar Garcia]

Ok, not a biggie.

Thanks a lot for the outstanding support!

[Hana Kučerová]

Happy to help. Have a nice day.

[Devin Henderson]

I had this exact issue and just wasted so much time on it. Would be awesome if Jira had included proper info in the tool tip instead of saying "this field is not available for this project or issue type" and having me chasing screens, schemas, workflows, etc. 

Thanks Hana.