Team managed project/ kanban board / Option "Clear done issues" doesn't work anymore

[Marta Gołdyn]

hello, 

We've been using the Clear XX done issues option on our kanban board for over 3 months. It always worked just fine - I clicked the option, all issues that were in the correct status (Done with a green tick mark) were cleared. 

Since yesterday, it's stopped working. 

I select the option, the issues disappear, BUT after I refresh the page - they are back. 

I cleared the cache, tried in the incognito mode - nothing seems to work. Every time the full list of issues reappears right after we refresh the page. 

[John Funk · Accepted solution]

Hi Marta- Welcome to the Atlassian Community!

I am seeing other reports of this. I would submit a support ticket to Atlassian about it.

https://support.atlassian.com/contact/#/

[Bill Sheboy]

Hi @Marta Gołdyn -- Welcome to the Atlassian Community!

Yes, and...to John's answer: here is the defect for that symptom, which you may watch/vote for to see progress.

https://jira.atlassian.com/browse/JRACLOUD-80070

Kind regards,
Bill

[Marta Gołdyn]

Thank you guys for directing me to the right ticket-  I've already voted and will keep rooting  for Atlassian wizards to fix it soon :-)