The team field is not updated when using csv importer file in JIRA cloud project?

[vdhanorkar]

I have enabled "Team" field in the task templates, also created couple of Teams in in the people.

So when i create and upload csv in JIRA cloud project the team field is not getting updating and the rest of the fields are getting updated.

CSV Example:

Issue Type,Summary,Description,Team

Task,FR 01: Login Page,Login page parent class,Test-Component,Dev-Team

[Earl McCutcheon · Accepted solution]

Hello @vdhanorkar ,

Replacing the Team Name in your CSV with the Team ID should solve this one for you.

The issue you are running into with the team import from CSV relates to a limitation in the JQL's ability to recognize the team name and the team ID is needed in its place.

The Primary limitations in the team field to be aware of that you will need to workaround to come up with the export/import process are touched on in the following feature requests, make sure to add a vote on these to help track continued impact as covered in the "Implementation of New Features Policy" :

• https://jira.atlassian.com/browse/JPOCLOUD-1775
  • Currently, you must search by ID rather than name
• https://jira.atlassian.com/browse/JPOCLOUD-1812
  • Saved filters convert team name to Team ID when saved

Regards,
Earl