Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Tracking Issues Completed On Time

Henry Chad Apale
Contributor
January 24, 2022

Trying to assist a team tracking their issue under under Epics as "Action Items Completed On Time." I'd like to be able to compare the Due Date field with the date the ticket Status changed to Done.

I was thinking if using a JQL such as (resolutiondate <= "Due Date") but there seems to be limited to making another comparison to another function or fixed date.

Is there a way to query this with JIRA out-of-box?

Screen Shot 2022-01-24 at 9.11.32 PM.png

3 answers

2 votes
Karolina Wons_SaaSJet
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 25, 2022 edited

Hello @Henry Chad Apale 

If you haven't found a JQL solution yet, as an alternative, you can try Time in Status for Jira Cloud. It generates a Status Entrance Date report that shows the date an issue has entered each of the statuses. 

statusentrancedatereport.png

So you can compare the Due Date field with the date the ticket Status changed to Done easily.

This add-on is developed by my SaaSJet team and is free for using up to 10 users. So let me know if you have any additional questions.

Hope it helps.

0 votes
Fabian Lim
Community Champion
January 24, 2022

Hi @Henry Chad Apale

You may want to consider some reporting plugins as well such as eazybi.

This is an example: https://community.eazybi.com/t/show-jiras-that-have-passed-the-due-date-overdue-items/439

There are a bunch of other reporting plugins that may have a similar functionality such as structure which has formulas.

Regards

0 votes
Pramodh M
Community Champion
January 24, 2022

Hi @Henry Chad Apale

Currently, it can be achieved via add-ons

Scriptrunner

issueFunction in dateCompare("", "resolutionDate > dueDate")

https://community.atlassian.com/t5/Jira-questions/JQL-for-issue-resolved-after-Due-date/qaq-p/1374643

Ref here

https://community.atlassian.com/t5/Jira-questions/JQL-Query-to-Find-Issues-Resolved-On-or-Before-Due-Date/qaq-p/988137

In Jira, there is a support request on this

https://jira.atlassian.com/browse/JRACLOUD-20727

Thanks,
Pramodh

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events