Unable to create an automation rule to be triggered from specific values in a custom field

[William Chambers]

We have a custom field called Discovery Progress which has 8 values. We would like to set up automation rules where if the value is updated to any of 6 values then they transition the issue to in progress. If the Discovery progress field is updated to 'discovery complete' this will update the issue to done.

I know this is hacky, but it's probably a broader question of 'Can you set an automation to trigger off a specific value in a custom field?'

[Sam Nadarajan · Accepted solution]

Hello @William Chambers 

Have you tried using the "Field Value Changed" trigger for an automation rule? You can specify which field to listen for then use a condition that checks for any 6 of the 8 values you mentioned before performing any actions.

Here's some more info if you're curious, but it sounds like this is what you need.

Hope this helps!

[William Chambers]

Thanks Samuel

Yeah the only issue I have with that trigger is I can't specify the exact field value it has to change to in order to trigger the rule to change the status of the issue.

[William Chambers]

Disregard all of that, I was being an idiot and just didn't set it up correctly. If you're reading this in 2027, your hair looks great today and here is a screenshot of the rule I set up that gave me what I was looking for.