Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to delete cards, but I have the right permission?

Camilla Hvid Jessen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2020

image (40).png

 

I am unable to delete cards on a board that I'm in, in spite of the fact that I have the correct permission to delete (see screen shot above). 

Anyone knows if there's a way I can fix this?

And otherwise - how can I report it as a bug to Jira? (Been trying to access a support of some sort, without any luck)

Thanks! 🙏

 

3 answers

1 vote
Flavien Gache
Community Champion
October 20, 2020

Work log means the time you spend on a Jira task. It is different from the permission "Delete issue". See if you have that permission and tell me if it helped you solve your problem.

1 vote
Eduardo Santos
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 20, 2020

Hi @Camilla Hvid Jessen

That permission is actually for the work logs entries and not for the cards. The cards on the boards are the issues itself, so you must have the delete issues permission to be able to delete a card.

Best regards,
Eduardo

0 votes
Roberto Miasack
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 20, 2020

Camilla, hi!

 

You need this permission for delete cards:

Delete cards.PNG Kind Regards

Miasack

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
atlassian, aafp, jira migration, marketing collaboration, end siloed work, streamline workflows, kerrie gottschalk, jira cloud admins, unified marketing, process visibility, team efficiency, cross-team collaboration

How Kerrie Gottschalk unified AAFP’s marketing team with Jira

At the American Academy of Family Physicians, siloed marketing teams faced delays and duplicate work. Kerrie Gottschalk shook things up by moving the department to Jira, streamlining processes, boosting visibility, and sparking stronger collaboration.

Read the story
AUG Leaders

Atlassian Community Events