I have a user ("Trusted User" if that makes a difference) who extensively uses email subscriptions to filters for her work. She set up several subscriptions and receives daily or weekly emails from them.
Earlier this week, she went to create a new filter subscription and got a "Permission denied" error. She then checked on a filter subscription she already set up, and Jira would not allow her to edit a current subscription.
She definitely set these filter subscriptions up without my help, so either I changed something about filter permissions or Jira changed something. I can't find anything I changed that would impact this, and I can't find good documentation on how this permission is handled.
Thanks for the help! Screenshot of error attached.
@Valerie Hurwitz , I've had this happen on occasion and needed to logout and back in again. Also check what @Ivan Lima suggested.
Hi @Valerie Hurwitz, have you checked whether the user has the Manage group filter subscriptions global permission?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you both--there were some background changes to groups that caused a problem with that global permission. We updated that and had the user log out and log back in, and that worked.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.