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User Picker (multiple users) How does it work?

Nives Kolaric-Penman September 26, 2021

Hello, 

I'm relatively new to the Jira platform and have a question about the multi-user picker. How exactly does it work? I've created a custom field and added to to the designated issue types but when I go to the drop down menu, it is empty. How do I configure that field so all of my users are shown? 

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Suvarna Gaikwad
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September 26, 2021

@Nives Kolaric-Penman you need to start typing in that field (at least first 3 letters) to get username suggestions and then you can select from suggestions. This is how user picker list works.

Nives Kolaric-Penman September 26, 2021

Many thanks! Easy fix :)

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