User alert when an issue isn't created due to missing a required field

[Alex Larini]

Hi everybody,
for procurement tracking we created a new issue type "Request", with some special required field.
The user can created said issue from the issue he's working onto, as we created a global loop and therefore an "Action" that opens a screen where the user has to fill in those required fields, and that finally creates that "Request" issue.

Now the problem:
if the user doesn't fill in any of the required fields, when he clicks on the final button for the creation the Request issue is simply not created.
There is no alert\alarm for the user.
The only alert is the one I receive as creator of an Automation, the message that the Automation failed.

How can I prevent the users to be able to finilize the "Request" issue creation, if it is missing a required field? I'd like it to be like any other online form where if you try to send it with a missing field you just can't, and you see the message saying what's missing.

Is it possible?

Thanks!

[Rilwan Ahmed]

Hi @Alex Larini ,

You can can field required validator for your Issue type workflow. Untill all required fields are not filled, it will not allow user to create a ticket.

i.e. Open the workflow attached to "Request" issue type in diagram mode, Edit and click on Create transition.

Add validator --> Field Required Validator
In the next screen, select the fields required and publish the workflow.

More details in https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Add-a-validator