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Users no longer receiving email alerts

Michael Schmaldienst
Michael Schmaldienst August 2, 2023

Several members of our team have stopped receiving email alerts from Jira. Our url is https://livtech-homecare.atlassian.net/ - any help or recommendations would be greatly appreciated. 

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Utkarsh Singh
Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 2, 2023

Hi @Michael Schmaldienst Can you please share the domain of the email addresses which are not receiving emails?

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Michael Schmaldienst
Michael Schmaldienst August 2, 2023

Thanks - it looks like we got it solved...some of our users were just getting bounced...those have been removed from the bounce list and we're moving forward!

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Utkarsh Singh
Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 2, 2023

Awesome!! I was about to do the same but seems that this has been already done. 

Please mark this one as answered.

Have a great day ahead!! 

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