Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What field determines if an issue is in backlog or on the board - custom workflow

Curie Fry House
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 30, 2022

Jira cloud, team-based project, free version, Software project, kanban board. 

I have following two "to do" statuses: to Verify and to Fix. On the board I have them in that order left to right under columns with the same names. 
In the Backlog I see the Board and Backlog groups as expected. I wonder which field controls issue assignment to either board or backlog category, i.e. what changes behind the scenes when I drag it up or down this list. 

At work we use company-managed project and transitioning from equivalent of to Verify to to Fix moves the issue automatically to board from backlog

Here, however, transitioning does nothing and I must manually move the issue in the backlog screen - so I wonder which field controls that in attempt at some automation. 

In our work setup, in configure board the left most column, which here is called unassigned statuses, there is called backlog and it is some kind of system generated special column when we enabled backlog with out kanban board. 

Does that make sense? Please advise. 

1 answer

1 vote
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 1, 2022

Hi @Curie Fry House -- Welcome to the Atlassian Community!

That is not possible yet with the built-in features to access that information; only the manual move is with the UX.  Please see this suggestion to add the feature for automation and this related community post:

There is a suggested work-around to use an automation rule (triggered on the transition) and call the REST API with a webrequest, perhaps with this function: https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-rest-agile-1-0-board-boardid-issue-post

Kind regards,
Bill

Igor Silva
Contributor
December 1, 2023

Sad

Like Brendan Eamer likes this

Suggest an answer

Log in or Sign up to answer