What is the best way to synch fields between 2 different JIRA Cloud Instances?

[Lillian Shibata-Salley]

Trying to work with various clients using JIRA and need a way to synch 2-ways. What's the  best option keeping in mind I don't script lol

[Steve Long -Evelon- · Accepted solution]

Hi @Lillian Shibata-Salley

If you're trying to actively 2-way sync issues between two separate Jira cloud instances, then this isn't supported out of the box, however there are some popular plugins available. These are the two I'm most aware of:

Exalate: https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-more?tab=overview&hosting=cloud

Issue Sync: https://marketplace.atlassian.com/apps/1213346/issue-sync-synchronization-for-jira?tab=overview&hosting=cloud

Hope that helps - Steve.

[Lillian Shibata-Salley]

Yes that's very helpful thank you for your quick response!

Much appreciated!

Lillian

[Lillian Shibata-Salley]

OH sorry one last question - for these addons, do both organization have to purchase of just us?

[Steve Long -Evelon-]

I think this will potentially differ per plugin, so best to follow-up with the plugin provider directly!

I do know that Exalate requires both sides to be licensed, but it can be purchased by either party.

[Lillian Shibata-Salley]

Ok thank you again!

Much appreciated!

[Syed Majid Hassan -Exalate-]

HI @Lillian Shibata-Salley

This is Majid @ Exalate. 

There are plenty of apps out there as you can see from the posts here :) Picking the right one depends mainly on the nuances of your use case. Exalate is a decentralized app that works in Visual (no-code) or Scripting mode - so again, this is user choice. 

Hope it helps. 

Thanks

Majid

[Diana_Architect_ZigiWave]

@Lillian Shibata-Salley hi.Check out ZigiOps. It's a no-code integration tool that would easily handle your use case - sync the fields of your 2 Jira instances. It can be customized to fit various scenarios. It's fast and easy to use. Feel free to drop us a line and learn more about it. You can even test the ZigiOps connector, to see if it fits your needs.

Regards, Diana (ZigiOps team)

[Lillian Shibata-Salley]

Hey thanks Diana - do both parties need to purchase the addon or just us?

[Diana_Architect_ZigiWave]

@Lillian Shibata-Salley - no, just you. if you have some spare time, feel free to drop us a line and I'll be able to explain more (+ if you have any questions about the tool or the use case itself).

[Matthias Gaiser _K15t_]

Hey @Lillian Shibata-Salley

I'm also throwing in my hat with our app Backbone Issue Sync. For a more comprehensive list, you can search in the marketplace for issue sync apps.

With our app, there's no need for scripting and we also offer a remote license where the other side does not need to install anything.

If you have further questions, feel free to reach out to our support.

Cheers,
Matthias.

[Lillian Shibata-Salley]

Oh awesome ok I'll take a look thanks!