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Where did the ability to Split issues go?

Bob Prescott
Contributor
October 29, 2020

This week we suddenly lost the ability to Split a ticket from the Backlog view.  We've been using this feature for a long time and it was suddenly gone.  My hope is that Jira has simply moved it without telling anyone, like they love to do, and not completely gone.

Does anyone know where it was moved to?

2 answers

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Bob Prescott
Contributor
October 29, 2020

The dropdown apparently scrolls if you have several upcoming sprints created.  Problem solved

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Alexis Robert
Community Champion
October 29, 2020

Hi @Bob Prescott , 

 

I've had a look on 2 Jira Software instances and I can still access the Split issue function :

Screenshot 2020-10-29 at 17.30.19.png

 

Have you tried with another browser, or on another project maybe ?

 

Let me know if this helps, 

 

--Alexis

Bob Prescott
Contributor
October 29, 2020

Turns out that dropdown scrolls and we had set up a few planning Sprints, pushing the "Split issue" out of the viewable area without any indicator of scrolling.  Just gotta scroll down.  Issue resolved.

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