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Why can't I access many team-managed projects as an Org Admin?

Scott Pelton-Stroud
Contributor
March 4, 2022

I am my organization's Org Admin (and a site-admin and jira-admin), yet there is a slew of team-managed projects that I cannot access... What's the deal? Everywhere I read suggests that even "private" team-managed projects can be accessed by Jira Admins.

2 answers

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 4, 2022

@Mikael Sandberg , I may be mistaken here as I do not use TMP much at all but I would have expected that an Org admin would have the ability to access private projects. The link you provided seems to indicate this is the case as well. Can you point me to where the Org admin has no access?

E554F288-2308-4F47-AE30-DDF8F527CEA7.jpeg

Scott Pelton-Stroud
Contributor
March 7, 2022

Right, so is that line simply false?

Scott Pelton-Stroud
Contributor
March 7, 2022

Even this message in one of the private projects (to which I did not have access until the Project Creator added me) asserts that "admins... can search for, view, create, or edit its issues". I really have no clue what I'm missing...Screen Shot 2022-03-07 at 4.51.06 PM.png

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2022

I do not use TMP much and every one that has been created was by me which restricts my ability to test. I will see if I can get someone to create a private TMP and see if I, as the org admin, can access or not. 

0 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 4, 2022

You are correct @Jack Brickey, my bad. My head is still referring to the old permissions where Org admin was different.

@Scott Pelton-Stroud ignore my post.

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