X-Ray too slow while using via jira cloud

[Omer Acar]

Hi,

I started to use X-ray tool to manage our test cases. However, it is working too slow via Jira Cloud, especially back/ next to the page actions are extremely slow. Only a few couple of tests performed just yet, i fear that it will be slower in coming days.

Please analyze this performance issue to resolve it.

Thanks. 

[Deepanshu Natani · Accepted solution]

Hi @Omer Acar 

You should contact the Xray Support (http://xraysupport.xpand-it.com) for any assistance related to this issue.

[Omer Acar]

thank you

[Pushpkant Garg]

Hi @Omer -  This is a problem with all the Test Case management plugins be it X-ray or Zephyr. Zephyr has improved their performance a lot in last few weeks for sure. As @Deepanshu Natani suggested, you should contact X-Ray Support.