Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Zeplin plugin blank

Gittings Boyce
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 17, 2020

We've integrated our Zeplin and Jira instances and connect our UX designs directly to our user stories. However, since yesterday, the block that usually contains the Zeplin screens is completely blank for all user stories and users. We've tried different users, clearing caches, reconnecting Zeplin, different browsers, and still, nothing works. Has anyone else experienced this issue? Below is a screenshot of a user story that had Zeplin screens attached but now just a blank space is shown. 

Screen Shot 2020-09-17 at 8.03.56 AM.png

1 answer

0 votes
Sramanth Pandeti
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 17, 2020

Hi @Gittings Boyce Welcome to the Atlassian Community!

I see in the reviews section of this app (https://marketplace.atlassian.com/apps/1221529/zeplin-for-jira?hosting=cloud&tab=reviews) that the users are lately experiencing similar issues. Please reach out directly to the Zeplin support team - support@zeplin.io to get it resoled. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events