some users I was able to add but now getting this error . User is question have given me 2 different email addresses and still get this error
Internet connection was the issue
Thanks for clarifying what the issue was! :-)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm having this issue now with a new user. What is the resolution?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I have the same issue. I migrated a previous instance of jira cloud to a new URL. When I have few users (4 or less), the screen shown has 3 textbox to introduce emails to invite users. There works fine. But when I have more users, Jira doesn't show that screen, I have to press the button "Invite users", a different screen to introduce emails is shown, I introduce the email or emails, press the button "Invite users", the error message "Something went wrong
Invalid recaptcha token provided in request" is shown, and no user is added.
With the same Internet connection, on a different Jira cloud instance which wasn't migrated, I can add users with the "Invite users" button. So I'd say Internet connection is not the cause in my case.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.
Get Certified! ✍️Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.