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threaded comments for jira (server) causes comments and resolution screen to hang

Ken Wood
Ken Wood
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June 9, 2020

We inherited a jira instance that used Threaded Comments for Jira. When we installed that plugin into our system to prepare to migrate their data, we found that the plugin caused jira to get stuck and not respond when we entered a comment or entered a resolution in jira service desk.

Any known solution to that? 

jira version 7.13.3, service desk 3.16.3

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Aries_Lam
Aries_Lam
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June 16, 2020

I have exactly the same issue.

@Renjith Pillai Do you have any idea?

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Jira
Jira
DEPLOYMENT TYPE
SERVER
VERSION
7.3.13
TAGS
AUG Leaders

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