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when 2 scrum masters create sprint at same place, neither of them can see each other sprint

Udit Shah September 30, 2021

Hi

Is there any setting in Board which allows to see your created sprint not others?

When 2 scrum masters create sprint at same place, neither of them can see each other sprint so one has to delete. This is the case of only newly created sprint.

3 answers

1 vote
Trudy Claspill
Community Champion
September 30, 2021

Are you saying that you are experiencing this issue, where two scrum masters have each created a sprint in the same board, but they do not see the sprint created by the other scrum master? Is this a problem you are trying to solve, or is it a feature that you want to have?

If it is a problem you are trying to solve:

1. First, make sure that the scrum masters are actually accessing the same board. Examine the URLs being accessed by the scrum masters and confirm that they have the same rapidView ID

https://<yourURL>/secure/RapidBoard.jspa?rapidView=51

2. Make sure that the scrum masters are refreshing their screens after both sprints have been created.

3. Provide us with screen images of what each person is seeing, including the portion of the URL that shows the rapidView ID.

Trudy Claspill
Community Champion
September 30, 2021

@Udit Shah 

What was the solution to your issue?

Udit Shah October 1, 2021

Yesterday I was unable to reply anywhere on this page because of some error in 'Reply' button.

There is no refresh issue. Rapidviews are same when new sprint is not created . Once created, the rapid view numbers are different for both SMs including URL.

SM 2.pngSM1.png

 

Trudy Claspill
Community Champion
October 1, 2021

Creating a new sprint in a board will not cause the rapidView number in the board's URL to change. If the URLs the SMs are viewing have different rapidView numbers, then they are not looking at the same board.

1 vote
Nic Brough -Adaptavist-
Rising Star
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September 30, 2021

No, it can't work like that.  When you create a spring for a board, it is shown by the board/backlog, because it is something for the team using the board, it doesn't matter who creates it.  

1 vote
Jose Luis Gaitan
Community Champion
September 30, 2021

Hello, @Udit Shah 

Maybe you can use a project role, creating one for all the scrum masters. this project role could have the "Manage Sprints", "Start/Complete sprints" and "Edit Sprints" permission.

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