when creating a new issue make certain fields visible based on other fields

[Ramez Kaupak]

in my form i ask. 

Is the issue related to specific components or process plans? - customfield_10689

Yes or No.

if Yes. make the following fields visible:

Process Plan Selection - customfield_10687

Work Order Number, Serial Number - customfield_10690

How much time in delays has this issue caused or would have caused?- customfield_10691

If No, then keep them invisible. 

I have a Script runner for behaviours but i cant figure out how to code it at all.

please help.

[Joaquin Fernández Morales · Accepted solution]

Hi @Ramez Kaupak 

If you are using SR for JIRA Cloud, then you can fit your goal installing Behaviours. You can read more about Behaviours Cloud here: https://docs.adaptavist.com/sr4jc/latest/features/behaviours

In the documentation you will be able to see one special function :  

customfield_xxxx.setVisible(false/true).

I hope it helps. 

[Ramez Kaupak]

Yeah, i found documentation on it. but i cant change any fields visibility. this particaular field throws an error. but even other fields dont work. even with no errors. 

is my code wrong?

[Joaquin Fernández Morales]

Hi, 

The code could be similar to the next:

const changeField = getChangeField()

const pendingCF = getFieldById("customfield_10687")

// hidden the field by default  

pendingCF.setVisible(false)

if (changeField.getName() == "TheChangedCustomFieldName"){

if (changeField.getValue().value.toString() == "TheChangedCustomFieldValue")

pendingCF.setVisible(true)

}

Please, change in the previous code the : TheChangedCustomFieldName and TheChangedCustomFieldValue by yours. 

I hope it helps.

[Joaquin Fernández Morales]

Hi, 

Please, if my last response help you and you like it, could you accept my response ? 

Regards, 

[Ramez Kaupak]

This was a great help as it partially works. 

for my multiselect field i get an error. (screen shot attached). i went around it by using another custom field and it works. so something about the multiselect field is not right.

[Ramez Kaupak]

Second issue. (skipping the problem with my custom field from my previous reply).

The field that needs to be visible/invisible now completely disapears when i change any field. and i cant bring it back. 

Now, i am making a "title" field disappear based on the question. but like i said. it goes missing when i change any field in issue creation form.

Thank you!

[Mathew Rypstra]

So create a new behaviour, set it to the specific project and issue type, it will need to be a server side script triggered when the form loads.

We had script runner removed so cant test for you and you should test outside your production environment. 

I did ask Chat GPT to clean my code as i always use to do.

import com.atlassian.jira.component.ComponentAccessor

def customFieldManager = ComponentAccessor.getCustomFieldManager()
def processPlanField = customFieldManager.getCustomFieldObjectByName("Process Plan Selection")
def workOrderField = customFieldManager.getCustomFieldObjectByName("Work Order Number, Serial Number")
def delayField = customFieldManager.getCustomFieldObjectByName("How much time in delays has this issue caused or would have caused?")

def specificComponentsField = getFieldById("customfield_10689")
def processPlanSelectionField = getFieldById("customfield_10687")
def workOrderSerialField = getFieldById("customfield_10690")
def delayTimeField = getFieldById("customfield_10691")

def isRelatedToSpecificComponents = specificComponentsField.getValue() == "Yes"

processPlanSelectionField.setHidden(!isRelatedToSpecificComponents)
workOrderSerialField.setHidden(!isRelatedToSpecificComponents)
delayTimeField.setHidden(!isRelatedToSpecificComponents)

if (!isRelatedToSpecificComponents) {
processPlanSelectionField.setFormValue(null)
workOrderSerialField.setFormValue(null)
delayTimeField.setFormValue(null)
}


if (isRelatedToSpecificComponents) {
processPlanField.setHidden(true)
workOrderField.setHidden(true)
delayField.setHidden(true)
} else {
processPlanField.setHidden(false)
workOrderField.setHidden(false)
delayField.setHidden(false)
}

[Ramez Kaupak]

I tried with ChatGPT. no luck. seems its using wrong language