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Jira Cloud for Sheets" Extension: Subtask time being rolled up into parent issue

Spencer Haven
Contributor
October 6, 2023

I'm using the "Jira Cloud for Sheets" extension and noticed an odd discrepancy between how the hours tracked are being added up.  

When I pull a list of issues from a project, the time tracked displays includes the time for the story itself AND the subtasks, so if the defects are pulled too, then it is double-dipping on the time. 

However, a co-worker is using the same extension on the same project and on his the parent card only displays the time tracked to the parent card itself, not the subtasks. 

For example, if a card (in actuality) had 8 hours tracked to the parent and 2 hours tracked as a defect, it looks like this for me:

  • Parent Card: 10 hours
  • Defect Card: 2 hours

For my coworker, it displays like this:

  • Parent Card: 8 hours
  • Defect Card: 2 hours

We cannot figure out why they are pulling the data differently, but are guessing there is some setting somewhere that we are missing. Where is this configured at?

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Spencer Haven
Contributor
October 6, 2023

I figured it out. I was pulling the "Sum of Time Spent", whereas my coworker was just using the "Time Spent"

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