Service Catalogue in JIRA

[Hana Kovalcikova]

Hello,

we want to implement a "Service Catalogue" in JIRA, but we are not aware about any plugin or module for JIRA. We tried to install Ephor plugin but it's more oriented to “asset management”.

Could you recommend us any plugin for Service Catalogue?

Thank you,

Hana

[Tommy Nordahl]

Hi Hana, 

We have a lot of customers using Insight as a "Service Catalogue" in JIRA. It integrates with JIRA Service Desk, the agile boards and Confluence so it's a pretty rich solution for a service catalogue.

Br
Tommy 

[Mark_Byrne]

Hi Tommy,

We are using Insight as a CMDB along with JIRA service Desk. How would we setup a Service Catalog that customers could easily use ?
Riada Insight manual ( version 4 ) alludes to exactly this scenario but oddly instead of being expanded and improved in later versions they have removed it completely from version 5.5

https://documentation.riada.se/display/ICV49/Web+Shop

I think this situation is a classic example of a really useful benefit to a business and helps promote JIRA further than just IT.

Any ideas

[Josh Hahn]

Try the following

- use Insight for Assets like Software, Server, Licence and ices

- use Jira-SD for tasks around the services (You can integrate insight easy in the workflow)

- use Confluence for service-documentation like onboard, first step, how-to, operations

[Hakan Bahadir]

Hello,

Thank you @Josh Hahn for summarising the implementation steps.

@hash you can also have a look at the following video to see Insight in action:

https://www.youtube.com/watch?v=-WigFtGpLtM

Feel free to reach us for more details.

http://mindville.com/meetings/hakan-bahadir

Best Regards,

Hakan Bahadir

Solution Architect

Mindville Team

[Neale Austen]

Hana,

Did you end up creating a Service Catalogue in JIRA?

Neale

[Michele Govier]

Hi

I am no expert, but we are using JIRA Service Desk and that has a customer portal which allows you to display services available to customers in a service catalog style.

Michele

[hash]

did somebody resolved this?/

How can we achieve customer portal which allows you to display services available to customers in a service catalog style

[Linda Johansson]

I would like to know this too.

Thanks! 

Linda