Opsgenie

I can't find the install for Edge Connector.  Can someone send me the link or tell me where I can download?

• opsgenie

Hi Guys, I have a problem when trying to trigger an alert for a new team in OpsGenie. Whenever we have a ticket that meets a P1 criteria it triggers an alert for a designated team. We trigger it ...

• opsgenie

I'm trying to upgrade my subscription from free tier to Essentials. However after I "Select Essentials", I get the error "The card is not allowed to be used in payment process. Please contact to Opsg...

• cloud
• opsgenie

Hello, I hope this message finds you well. I am reaching out for assistance with a query related to AWS SNS alerts for AWS RDS status. I am using a single integration for all my AWS accounts and re...

• cloud
• opsgenie

I'm trying to find some proper instructions as to how to integrate with vCenter v7, as it appears the instructions are for a Windows Appliance which was last done I think in v6.7.  Any update?&n...

• cloud
• opsgenie

Please let me know and please answer my question. Do we have call recording option for Opsgenie war room. 

• opsgenie

Hi for the domain uwzorgonline3.app.opsgenie.com seems to be our opsgenie. But there is no information who is the admin there or who claimed it. Can this be fixed?

• opsgenie

I would like to ask about an issue we are strugguling a bit with it: We are aiming to put EOF for Microsoft AD soon and use fully Azure AD. part of this project is to migrate the utitlity provided b...

• active-directory
• azure
• cloud
• opsgenie

Hi, I have problem with OpsGenie and Twillio. I bought numer from twillio, connected it properly to OpsGenie as integration. I call to the number provided by Twillio I am forwarded properly to the ...

• opsgenie

I would like to setup a notification policy such that P3 or lower will be delivered at 9 am  on a weekday, for the on-call engineer. However in the policy settings, I do not see any awaren...

• cloud
• opsgenie

Hi Team, I've got an OpsGenie Teams Integration with a JSM Project, and have successfully configured Incoming Automation Rules to create alerts given specific conditions (i.e. when a high priority...

• opsgenie

Hi, I have configured integration from Grafana to send alerts to opsgenie. The alert needs to be sent only once even though issue still exists in Grafana. If the issue still exists in Grafana then a...

• cloud
• opsgenie

We have a standard plan from opsgenie and want to add a maintenance policy to disable alerts during maintenance as described here https://support.atlassian.com/opsgenie/docs/create-and-manage-ma...

• opsgenie

Is it possible to open an OpsGenie alert initiated by a DataDog log or DataDog event vs a DataDog monitor threshold? I've tried many different combinations of tags but no luck so far. From the docum...

• cloud
• opsgenie

Hi, are the terms of service and SLA definition reported here valid? The article is 2018 dated. Thank you Matteo  

• cloud
• opsgenie

I have a new production Jira cloud site with OpsGenie. Each time I try to run the OpsGenie integration to Jira Cloud I'm prompted to install the application in Jira cloud. I then get a message that t...

• opsgenie

I see how I can get User Productivity Analytics report emailed to me on a schedule, but it is only for one user at a time. What I would like to do is see % alerts escalated to next user for the ...

• cloud
• opsgenie

Hi,  I'm trying to create a global policy so that when an incident is created within OpsGenie another team should have an alert generated, or be notified in some way.    From inve...

• opsgenie

This is the response when I clicked on the 'Get started with a tour': <status> <status-code>404</status-code> <message>null for uri: https://newbalance.atlassian.net/rest/...

• opsgenie

According to https://support.atlassian.com/opsgenie/docs/search-queries-for-alerts/ I should be able to search by recipient, e.g. recipients: me@mycomany.com, however it does not seem to work. I...

• cloud
• opsgenie

We are moving from PagerDuty to OpsGenie and have a script to do this in PagerDuty. However, OpsGenie API seems lacking in this regard. Essentially we want to build an on-call compensation report for...

• opsgenie

Hello all! I have a question as I've seen some replies for how to create a Jira task for Opsgenie alerts, but I'd like to see if there is a way to automatically open a Jira task after I manually ope...

• opsgenie

Hello, I am trying to configure email notifications in Opsgenie.  Right now, for any alerts, we have the summary as: "Opsgenie Alert [issueID] Incident Raised". I want to change the summary o...

• cloud
• opsgenie

Is there a "created at" timestamp variable/dynamic field that can be used as part of an incident rule? We would like to include a timestamp in the incident message if possible.  

• cloud
• opsgenie

I'd like to know if there's a way for us to whitelist the incoming phone numbers from OG. I asked this because sometimes I am not sure if this is because I'm being paged or if this is some marketing ...

• opsgenie