Opsgenie

Hi, I have following alert [Prometheus]: CRITICAL on 10.100.129.192:9104 - Exporter_State If I am trying to search, this query doesnt fit message: "[Prometheus]: CRITICAL on 10" While this one ...

• cloud
• opsgenie

Hi All, I want to get all team members details based on their teams and I want to get their escalation policy. I want to get those details as a file format. Is there any option to get those detail...

• cloud
• opsgenie

hi Support team,   We have some alerts from integration which triggers only during some specific maintenance period , how can i stop the create the alert over opsgenie.   > delay not...

• cloud
• opsgenie

Hello, In our project, we have set up Opsgenie for alerts. They all came with the generic "incident raised" summary. (see picture 1). I am trying to change this for the alert to show the ticket...

• cloud
• opsgenie

Hi All,  How to get the team members details in Opsgenie for all the teams which was there in opsgenie. And their escalation policy details also

• opsgenie

We're creating alerts in OpsGenie via a New Relic workflow webhook. When the alert is created. Is there any way of getting the tinyId to be written as an attribute in the same alert? Or can I creat...

• opsgenie

I am setting up a rotation for manually deploying releases on my team. I would like the ability to post when someone's "rotation" starts using the Slack integration; however, it looks like I'm only a...

• opsgenie

We are trying to configure the JSM integration in a way that seems like it would be basic functionality. Basically, we just want to set a condition to have the JSM integration only create t...

• opsgenie

Automatically creating an alert when manually creating an incident is redundant and toilsome to manage. It also creates an unnecessary additional alert when creating an incident from an existing aler...

• cloud
• opsgenie

We tried to use the integration API to rotate the key using  "update" but the key was not rotated. We need to rotate the API key programmatically and update all the initiators' configurations i...

• cloud
• opsgenie

Hi, We are not receiving any Opsgenie alert notifications recently. For example check this test alert https://financeit.app.opsgenie.com/alert/detail/2863a60c-8162-42cd-a2f7-b09664724b25-17018940...

• cloud
• opsgenie

Hello. I'm trying to figure out a way to automatically tag alerts that my team sends to another team. Instead of having to type the tag out every time our team clicks "Create alert", is there a way t...

• cloud
• opsgenie

Hi Community, We have a global policy that would modify an incoming alert and add another team as a responder depending on the priority level. In this scenario, let's say an alert has Team A and Te...

• cloud
• opsgenie

I signed for a 14 day trial, but cannot test voice and SMS on my phone because in the settings page for this it says I am not verified. I can't find a way how to get verified and I didn't get a...

• cloud
• opsgenie

Hi, I'm trying to use the /genie command in our Opsgenie for Alert Slack integration, but none of the commands work.  No matter what /genie command (help, list, connect, etc) we run we get a mes...

• cloud
• opsgenie

In an Incoming Call integration if I specify an Escalation in the Forward Call To: then I receive the forwarded call when I am rotation. However, if I specify a Team and that Team then has a routing...

• cloud
• opsgenie

https://support.atlassian.com/opsgenie/docs/incident-visibility-and-action-permissions-for-responders/ We are a cloud platform team and we have recently given the developer teams the ability to cr...

• opsgenie

I actually try to integrate Opsgenie with Jira and have some problems and I can´t find any solution. I want to get a Notification on my Phone, when I get a Ticket in Jira with Priority 1 (Highest), ...

• opsgenie

I  have been granted Opsgenie access earlier but there is an issue with alerts not coming up. I had configured notification and other settings, but still I miss alerts notifications. It is weird...

• opsgenie

We find that all incidents in Jira are automatically created as alerts in OpsGenie irrespective of the config i've provided in OpsGenie Jira connector. How can we control these Jira alerts in OpsGen...

• opsgenie

Dear Opsgenie community,  We would like to introduce a new alerting logic whereas we notify the rotation based on the alert priority either during the full day or specific hours.  To prov...

• jira-cloud
• opsgenie

Hey folks, Do you know if it is possible to link a different Jira SM outside the organization to our Opsgenie? Use case: be able to we manage two Jira instances, one is ours the other one is from o...

• integration
• opsgenie

Hi Community, So we have the Opsgenie integrated with AWS CloudWatch to trigger alerts on Opsgenie every time certain alarms are generated on CloudWatch.  We have 2 different teams setup on Op...

• cloud
• opsgenie

Under the external services priority mapping, what is the difference between  Statuspage Impact Mapping and  Problem Severity - Alert Priority Mapping?

• cloud
• opsgenie

...incomingData": { "_parsedData": { "delayIfDoesNotExists": "true" }, "integrationType": "SCOM", "integrationName": "SCOM", "integrationId": "2100cf1c-c784-418f-86f6-69936753191d", "incomingDataId": "2...

• cloud
• opsgenie