Hi, I am and avid user of Jira Cloud, and I want to use the chat feature to help my clients. I have over 4000 tickets already created in my organization.  1.) Instead of Jira chat creating a n...

• Apps & Integrations
• Question
• addon-com.spartez.jira.plugins.support-chat
• atlassian-marketplace
• cloud

We can't seem to figure out how to make the offline message appear, and its currently appearing constantly online and accepting new chats even though we have no tech support assistants online.  ...

• Apps & Integrations
• Question
• addon-com.spartez.jira.plugins.support-chat
• atlassian-marketplace
• cloud

Please Help Jira has been an absolute nightmare. I'm using the Chat for Jira Service Desk widget  I cant seem to get it to create a request ticket and  I only get this message. ...

• Apps & Integrations
• Question
• addon-com.spartez.jira.plugins.support-chat
• atlassian-marketplace
• jira-service-desk-server
• server

how can I change the color in the chat? I could change the button color but in the chat window the top bar with the question "how can I help you" is still displayed red and the bottom button too. &...

• App Central
• Discussion
• addon-com.spartez.jira.plugins.support-chat
• atlassian-marketplace
• server