In the "classic" Outlook, the Jira Cloud Add-in was part of the ribbon and I was able to send E-Mails to issues or create and edit issues from within outlook. I am missing this options now after swi...

• Apps & Integrations
• Question
• addon-jira-outlook-integration
• atlassian-marketplace
• cloud

Having trouble getting the Jira Add-in to connect to a shared mailbox. A number of reviews say it is not possible. Just want to check if there is any work around or it simply can't be done.  

• Apps & Integrations
• Question
• addon-jira-outlook-integration
• atlassian-marketplace

This Add-in fails to load on our citrix environment (Server 2016, Office 365, Outlook Version 2011 Build 13426.20294 ) When using the add-in I get the following error:

• Apps & Integrations
• Question
• addon-jira-outlook-integration
• atlassian-marketplace
• cloud
• jira-software
• jira-software-cloud